Access to Care

We offer highly personalized care when, where and how you want to receive it. With online services, hospital and clinic locations throughout Northern California, we’re always close by when you need us.


Sutter Health Launches Air-Ground Medical Transport Network

Minutes matter during medically delicate situations, calling for swift transfer to a facility with an appropriate level of care. In June 2016, we launched our new Sutter Health air-ground medical transport network to serve critically ill and injured patients all across Northern California.

Sutter Health’s Walk-In Care Opens Doors

In 2016, we opened the first of our Walk-In Care locations to offer people care, on their terms, for simple, everyday health needs like colds and flu, pink eye, booster shots, wellness screenings and much more. Walk-In Care storefronts have opened in Dublin, El Dorado Hills, Elk Grove, Petaluma, Roseville, Walnut Creek and San Francisco, with San Jose and San Ramon coming soon. Our growing network of clinics offers access at your convenience to our highly respected doctors, nurses and hospitals throughout Northern California.

PACE Helps Seniors Keep Their Independence

For 25 years, Sutter SeniorCare’s PACE program has given low-income seniors in Sacramento access to services that help them live independently—and out of nursing home care. PACE (Programs for All-Inclusive Care for the Elderly) draws on a team of health professionals to ensure participants’ care needs are met 24 hours a day, 365 days a year. Included are primary care medical services and on-site specialty medical services, such as dentistry, optometry, audiology and podiatry. The plan also offers transportation to the centers and to off-site specialty medical services.


Sutter Health Plus Grows Rapidly

From December 2015 to the end of 2016, Sutter Health Plus grew from 30,180 members to more than 51,000, for a 69.6 percent growth rate. Highlights of the year included completing a mental health parity survey from the Department of Managed Health Care; launching an interactive online wellness platform; and conducting surveys for brokers, employers, providers, and members to capture voice of the customer. A new pharmacy partnership enhanced service and affordability. You can read the Sutter Health Plus annual report here.

quote marks“It’s been a tremendously successful year at Sutter Health Plus. We’ve developed relationships with employers, payer partners and brokers to grow and enhance services for our members. ”
— Phil Jackson, CEO Health Plan Products, Sutter Health

In 2016, Sutter Health Plus members had access to:


primary care physicians


urgent care centers

We’re One of ‘Health Care’s Most Wired’

The American Hospital Association’s Health Forum named Sutter Health one of Health Care’s Most Wired® for 2016. Most Wired hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to access healthcare services and capture health information. In the dynamic field of healthcare technology, adopting and implementing technical innovations is critical to support the evolving needs of our care providers and our patients.

New California Pacific Medical Center, Van Ness campus

New cancer center in Roseville

Investing in Care: Progress on Major Construction Projects

Sutter Health has invested $3 billion to build two new hospitals in San Francisco, a seven-story replacement hospital at St. Luke’s and a new 274-bed, 12-story California Pacific Medical Center hospital on Van Ness Avenue. Scheduled to open in early 2019, the 740,000-square-foot CPMC hospital will include departments for women’s and children’s health, cardiology, oncology, surgery, emergency care and surgical transplants.

New Cancer Center in Roseville

We opened a new $27 million Sutter Cancer Center to bring many of our cancer services in Roseville into the same building.

Helideck Opens at Mills-Peninsula

A new helideck at Mills-Peninsula Medical Center will receive emergency medical helicopters.

New Infusion Center in Amador

The hospital’s 2,500-square-foot infusion therapy center will have 10 infusion therapy chairs, and is expected to open in late 2017.

Tracy Care Center Under Way

Our new 47,064 square foot office building at Sutter Gould Medical Foundation’s new Tracy Care Center will house an Urgent Care Center, and primary and specialty departments including Dermatology, Rheumatology, Lab/Blood Draw, X-Ray, Ultrasound, Orthopedics, Podiatry, OB/GYN, ENT, Neurology, Endoscopy, Pulmonology, Nephrology, Family Medicine, Internal Medicine, Pediatrics, and an Injection/Shot Clinic.

Clinicians Offer Patient Visit Notes

Sutter Medical Foundation clinicians are working to offer patients access to their visit notes through the innovative OpenNotes initiative. In 2016, SMF’s 800 participating clinicians were releasing about 150,000 notes each month.

Specialty Care Visits Made Easier

With Online Direct Scheduling, existing patients using My Health Online can see open time slots on their specialty care doctors’ schedules and book appointments.